Affiliate programme terms

CRESTCAST AFFILIATE PROGRAMME TERMS
Version 2026-10-17. Effective from 17/10/2026.

These terms are the agreement between you (the affiliate) and CrestCast Ltd, a company registered in Northern Ireland, company number NI744565, registered office 2 Grahamsbridge Park, Dundonald, Belfast, Northern Ireland, BT16 2DE (we, us, our) about the referral programme. You accept them by pressing the accept button in your affiliate account. The version you accept is recorded with the date and a hash of this exact text, and that recorded version governs every commission you earn while it is the current one.

Your commercial terms are not in this document. They are in your Schedule, which we confirm to you in writing when we approve you and show in your dashboard. Clause 2 explains why.

1. WHAT THE PROGRAMME IS

1.1 We give you a link of the form crestcast.co.uk/yourname, and a code, which is the same name, that a reader enters when they create their CrestCast account. If somebody arrives through either and then pays for an annual CrestCast subscription, we pay you a commission.

1.2 You are an independent contractor. Nothing here makes you our employee, agent, partner or joint venturer, and you have no authority to enter into any commitment on our behalf.

2. YOUR SCHEDULE, AND WHY THE NUMBERS ARE NOT IN THIS DOCUMENT

2.1 Three things are set for you individually and recorded in your Schedule: your commission for each customer, the discount your code gives your readers if you have one, and who funds that discount. We confirm the Schedule in writing when we approve you, and the same figures are shown in your dashboard at all times.

2.2 The Schedule is part of this agreement. These terms say how the arrangement works. The Schedule says what your numbers are. Splitting them that way is what lets us agree different terms with different partners without a different contract for each, and it is why a change to your rate does not need a new version of this document, and a new version of this document does not change your rate.

2.3 We may change your Schedule for the future by giving you written notice. A change applies only to customers whose first annual payment is taken after the notice. It can never reach a commission you have already earned: those are recorded entry by entry when the money arrives, and are not restated afterwards.

3. WHAT EARNS A COMMISSION

3.1 The subscriptions, and which one earns. CrestCast is sold as a household subscription, monthly or annual. Only the first annual payment of a customer earns a commission; a monthly subscription earns nothing. There is no tier that earns a different rate.

3.2 The first year only. One payment per customer. Renewals earn nothing, a second subscription taken out by the same person earns nothing, and a monthly payment never earns anything. A customer who starts on the monthly plan and later moves to the annual plan earns you the commission once, on their first annual payment.

3.3 The commission is earned on the day the customer's first annual payment is taken, not on the day an account is created. A free trial is not revenue and earns nothing until it converts. Clause 6 says when an earned commission becomes payable.

3.4 A customer is yours if they enter your code when they create their account, or arrive through your link. The code is the authority: it travels with the person rather than the browser, so it survives a new device, a cleared cache and a private window, and a reader who sees you on a Tuesday and signs up on a Saturday still counts. The link fills the same code in for them, and is remembered for 30 days on the device that clicked it. That is the limit of what a link can see, not a deadline you can miss: a reader who clicks on one device and signs up on another is yours if they enter the code.

3.5 Once a customer is yours there is no deadline on when they subscribe. The commission is earned whenever their first annual payment is taken, however long their free trial.

3.6 Your own subscription is not a referral, and neither is one taken out by a household you are a member of. Your own CrestCast account is excluded automatically.

4. IF YOUR CODE GIVES YOUR READERS A DISCOUNT

4.1 Some partners have a discount to offer and some do not. If yours does, your Schedule says how much it takes off, and it applies to the customer's first annual payment only. There is no discount on a monthly subscription, and every payment after the first annual one is at the ordinary price.

4.2 Your Schedule also says who funds it. Where CrestCast funds the discount, your commission is unaffected and you earn your full rate. Where you fund it, the discount is deducted from your commission for that customer, and your dashboard shows both figures rather than a single net one.

4.3 A partner-funded discount is a choice between a stronger offer and a larger fee, and it is yours to make. Ask us and we will change it for the future.

4.4 The discount is applied by us at checkout for a reader who created their account with your code. There is nothing for them to type into the payment page, and there is no voucher that exists apart from your code.

5. HOW AND WHEN YOU ARE PAID

5.1 We pay monthly in arrears. A commission that becomes payable in a calendar month is paid within 30 days of the end of that month.

5.2 There is no minimum threshold. One referral, one payment.

5.3 Payments are made in sterling through Stripe. You complete Stripe's own onboarding and give your bank details to Stripe, not to us. We never see, hold or store your bank details, and there is no field anywhere in our systems that could contain them. We hold only the account identifier Stripe gives us. From your side each payment is a bank transfer: Stripe pays it into the account you gave them, and nothing else is needed from you.

5.4 We cannot pay you until your Stripe onboarding is complete. Commissions earned before then are not lost. They are held and paid in the first payment run after your account is ready.

5.5 Every amount in these terms and your Schedule includes any VAT. If you are VAT registered, the VAT you must account for comes out of it, and we pay nothing in addition.

5.6 You are responsible for your own tax, National Insurance and any registration or reporting obligation arising from what we pay you. We do not deduct tax at source.

6. REFUNDS, CHARGEBACKS AND REVERSED PAYMENTS

6.1 A customer may ask for their first annual payment back within 14 days of it being taken. That is their cancellation right for a distance contract, and it is why a commission is earned on the day of payment but does not become payable until those 14 days have passed.

6.2 If the customer takes that refund, the payment your commission was a share of has gone back to them, and the commission is not payable. Nothing is deducted from anything else you have earned: the commission was held, not paid, so there is nothing to claw back.

6.3 Once the 14 days have passed the commission is yours. A customer who cancels later, or who simply stops using CrestCast, costs you nothing.

6.4 A chargeback is different, because it takes the money back from us whatever our policy says. If a customer's payment is reversed by their bank or card issuer, or is recalled as fraudulent, the commission for that customer is cancelled.

6.5 If a cancelled commission has not yet been paid, we simply do not pay it. If it has been paid, we deduct it from your next payment. If there is no next payment within 90 days, the amount is repayable to us on request.

6.6 If a payment is reversed because of something you did, including a referral you created yourself or through anyone acting for you, clause 7 applies as well.

7. WHAT YOU MAY NOT DO

7.1 PAID SEARCH ON OUR NAME. You may not bid on CrestCast, or on misspellings of it, or on our domain names, in any paid search or paid social auction. You may not use our name in the display URL or the visible path of a paid advertisement. This is the one that costs us money directly, because it makes us pay you a commission on a customer who was already searching for us by name.

7.2 COUPON, VOUCHER AND DISCOUNT-CODE SITES. You may not list CrestCast, or your code, on a coupon or discount-code site or aggregator. Where your Schedule gives your readers a discount, it is for the audience you built. A voucher listing puts it in front of people who were already hunting for a way to pay less, which is not a referral and is not what we are paying for.

7.3 CLAIMS WE WOULD HAVE TO STAND BEHIND. You may not describe CrestCast as regulated financial advice, as authorised by the Financial Conduct Authority, or as tax advice, because it is none of those things. You may not promise a specific financial outcome, a guaranteed saving or a guaranteed return. You may not state a feature, a price or a figure that is not true of the product as it ships, and that includes quoting a discount, a trial length or a rate that is not the one in your Schedule. If you are not sure whether something is true, ask us first and we will tell you plainly.

7.4 PRETENDING TO BE US. You may not use our name, logo or branding in a way that suggests your site is operated by us, register a domain or a social handle containing our name, or send email that appears to come from us.

7.5 UNSOLICITED AND ARTIFICIAL TRAFFIC. No spam, no unsolicited bulk email, no automated clicking, no purchased or incentivised traffic, no cookie stuffing, no placing the link somewhere it is followed without a person choosing to follow it.

7.6 DISCLOSURE. You must make the commercial relationship clear wherever you promote us, in a way that meets the UK Advertising Standards Authority's rules. Where an arrangement pays per conversion, a byline alone may not be enough: a clear label such as "ad" or a plain sentence saying you earn a commission is. This protects you as much as us, and we will never ask you to play it down.

7.7 CONTEXT. You may not promote CrestCast alongside content that is illegal, hateful, adult, or aimed at children.

8. SUSPENSION AND TERMINATION

8.1 Either of us may end this agreement at any time, for any reason, by email. No notice period is required.

8.2 We may suspend your account while we look into something. A suspended account stops earning new commissions and keeps everything already earned.

8.3 If the agreement ends, commissions you have already earned are still paid on the normal schedule. The one exception is a breach of clause 7 involving fraud or misrepresentation, in which case we may withhold unpaid commissions connected to that breach. We will tell you which ones and why.

8.4 When the agreement ends, stop using the link and the code and remove our branding within a reasonable time. A customer who was already yours when the agreement ended is still honoured when their first annual payment is taken.

9. YOUR CRESTCAST ACCOUNTS

9.1 Approved affiliates get two CrestCast accounts at no cost, for as long as CrestCast operates. We call them partner accounts. Each is a full account with every feature, and neither is a customer account: neither is counted in our subscriber numbers or our revenue, and neither is billed.

9.2 One is a content account, for filming and taking screenshots. What you put in it does not have to be real, and we do not expect it to be.

9.3 The other is a personal account, genuinely for you to use. Claiming it is optional, and separate from claiming the content account: you may claim one, both, or neither.

9.4 Neither account is transferable, neither has cash value, and neither may be sold, shared or given away.

9.5 Neither can refer itself. A subscription on either of your partner accounts earns no commission, and the system refuses the attribution rather than relying on either of us to notice.

9.6 THEY SURVIVE TERMINATION. If this agreement ends, for any reason including our decision, you keep both accounts you have claimed, and the household data in them. We think taking away somebody's financial planning because a marketing arrangement ended would be a shabby thing to do, and it is worth less to us than the goodwill it would cost. The single exception is an account obtained or used fraudulently.

10. DATA

10.1 We give you counts and amounts. We never give you the names, email addresses, signup dates or any other detail of the people who subscribe through your link, and there is nowhere in your dashboard that such a thing could appear.

10.2 Anything you collect from your own audience is yours, and you are the controller of it. We are not, and we do not receive it.

10.3 We process your own contact details and payment records to run the programme and to meet our accounting obligations. Our privacy policy at crestcast.co.uk/privacy explains how.

10.4 Your dashboard login is personal to you. Do not share it.

11. CHANGES TO THESE TERMS

11.1 We may change these terms. A change is a new version with a new date. We will email you about a change that affects your commission, how or when you are paid, or your other rights under these terms. Any other change, such as correcting our company details, is shown on your dashboard and does not need an email.

11.2 A new version applies to commissions earned after you accept it. The version you last accepted continues to govern until then, which is why we record the version, the date and a hash of the exact text you were shown.

11.3 A change to your Schedule is not a change to these terms and does not need a new version. Clause 2.3 says what a Schedule change can and cannot do.

12. LIABILITY AND LAW

12.1 Neither of us excludes liability for death or personal injury caused by negligence, or for fraud, because the law does not allow it.

12.2 Otherwise, our total liability to you under this agreement is limited to the commissions payable to you in the twelve months before the claim.

12.3 Neither of us is liable to the other for loss of profit, loss of business or any indirect or consequential loss.

12.4 This agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. GENERAL

13.1 This agreement and your Schedule are the whole agreement about the programme and replace anything said before them.

13.2 If a clause is found to be unenforceable, the rest of the agreement continues.

13.3 You may not transfer this agreement to anybody else. We may transfer it if our business is sold, and we will tell you if that happens.

13.4 Questions go to affiliates@crestcast.co.uk.